Refund policy

Return & Refund Policy

Last updated: 15/12/2025

At The Honey Pot Inn, we currently sell digital gift vouchers through our website.

Digital Gift Vouchers

All gift vouchers purchased online are non-refundable and non-returnable once the order has been completed.

Gift vouchers:

• Are delivered digitally via email
• Cannot be exchanged for cash
• Cannot be refunded once issued

Please ensure you select the correct voucher value before completing your purchase.

Problems With Your Order

If you experience any issues with:

• Not receiving your gift voucher
• Incorrect voucher details
• Technical problems with delivery

Please contact us and we will do our best to resolve the issue promptly.

Future Products & Services

This policy applies to digital gift vouchers only.
Refund and cancellation terms for events, bookings, food, drink, or other services will be clearly outlined at the time of purchase when those services become available.